Head Of Services Jobs
8.5% pension contribution after successful completion of probation period. Inflationary pay award pending
Hours: 35 hours per week. Normal working hours 9.30 to 5.30. Open to part-time, job-share, and flexible working
Location: Blended between home and office (Battersea and Roehampton)
About us
We’re a thriving advice organisation that is part of the national Citizens Advice network. We provide information, advice and casework support to around 10,000 people a year. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations, and our local Integrated Care System.
While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.
Why we need you
Supported by existing project funding and a long-term grant from the Access to Justice Foundation, we’re looking for two people to join our Senior Management Team and help lead the next phase of our innovative and award-winning development work. The Head of Core Service and Head of Community Partnerships will work together to:
- Continue developing our approach to community engagement, helping reduce access barriers for people from the most marginalised communities.
- Embed changes to our core service that make it more accessible and responsive to those communities.
Both roles also have overall responsibility for a range of funded projects and services and, as leaders and managers, responsibility for:
- Ensuring we live up to our values, standards and ambitions.
- Managing contracts and relationships with funders, partners and other stakeholders.
- Developing organisational strategy and identifying new funding and partnership opportunities.
With a focus on operational compliance and core delivery, the Head of Core Service role would suit applicants with a strong track record of managing advice services, ideally within the Citizens Advice network. We’re not necessarily looking for someone with an advice background for the Head of Community Partnerships role, but great project management, people management and relationship building skills are essential. Both roles require an understanding of and commitment to our values and ambitions, including being a more inclusive workplace where everyone gets the support they need to do their best.
Why you should join us
We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.
We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.
Our commitment to EDI
We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.
How to apply
CV and supporting statement accepted, find out more on our vacancy page by clicking the apply button.
Closing date: 10am on 15 May 2024
Interviews: Week beginning 20 May 2024, Battersea Library, SW11 1JB
This is a unique opportunity for a passionate leader who believes in the power of people and the impact of culture.
As the Head of People & Culture, you will:
- Champion our mission to make a difference in the community through innovative social initiatives.
- Foster a vibrant culture where diversity is celebrated, and every voice is heard.
- Lead with empathy and inspire a team dedicated to social change.
- Design strategic HR initiatives that align with our core values and drive organizational excellence.
Join us in shaping a workplace where purpose meets passion, and together, we’ll create a brighter future for all.
If this resonates with you, we would love to hear your story and explore how we can drive positive change together. Apply now to become the cornerstone of our people-first approach and help us turn our vision into reality.
Candidates are required to :
1. Submit your current CV – to include:
title, salary and reporting line(s) for your most recent position and
The names and contact details of two referees, at least one of whom should be your most recent employer NB References, will be requested after the interview.
2. A supporting statement (of up to 2 pages) that tells us:
(a) why you are a worthy applicant for this role based on its span of duties and responsibilities, and particularly your fit to the person specifications identified.
Confirmation or otherwise of your availability on the Interview Days (should you be shortlisted).
3. We would appreciate the completion of our Equality & Diversity Monitoring Form.
Main Purpose of the Role:
Royal British Legion Industries Ltd. (RBLI) is both a charity and a company limited by guarantee. The trustees of RBLI are therefore responsible for oversight of the organisation under both charity and company law. They are they legal directors, as determined by company law and the Articles of Association. The day to day running of RBLI is the responsibility of the Chief Executive and the Senior Leadership Team (SLT). This role, which reports to the Director of Governance, Compliance & Business Systems, supports the board of trustees and the SLT in all areas of governance.
Overview of the Role & Team:
RBLI is a diverse and complex organisation, with divisions that cover social care, property management, estates management, welfare and employment solutions, manufacturing, and marketing / fundraising. There are also several support functions including people and culture, finance and performance, business systems, and risk and compliance. This role is an essential part of the change process currently ongoing across RBLI.
The team is overseen by the Director of Governance, Compliance and Business Systems. Key working relationships include the board of trustees, the SLT, Assistant Directors, the Strategic Assistant, the wider Governance & Compliance Division, and the support functions.
Your Key Responsibilities:
Governance:
- Oversight of all board and sub-committee meetings, ensuring there is an efficient and effective structure to achieve organisational objectives including the review and maintenance of all terms of reference.
- Compliance with internal KPIs in relation to issue of board and sub-committee papers.
- Oversight of all matters arising and actions.
- Support the induction process for new trustees.
- Support the board and committee effectiveness review.
- Submission of all statutory returns.
- Ensuring compliance with the Companies Act and the Charities Act.
- Oversight of any governance related returns.
- Oversight of key RBLI registers such as Declaration of Interests.
- Oversee submission of documentation during the annual audit process.
Company Secretarial:
- Responsible for planning and managing the annual cycle of meetings for the board and sub-committees, including maintenance of the forward plans and agendas.
- Taking minutes of the boards and sub-committees (shared responsibility).
- Oversee the logistics for the meetings.
- Responsible for planning the AGM.
Legal and Assurance:
- Monitor compliance with relevant statutory and regulatory requirements, proving advice to SLT and members of staff as necessary.
- Oversight and communication of all compliance policies such as Conflicts of Interests and Gifts & Hospitality.
- Supporting the Director of Governance, Compliance & Business Systems to deliver the assurance and compliance programmes.
Risk Management:
- Managing the insurance process in terms of:
- Collating information in relation to claims
- Submitting claims information
- Supporting the Finance Team in the annual insurance renewal process
Personal Attributes:
- Excellent attention to detail and high degree of accuracy
- Ability to work under own initiative and effectively prioritise work / balance competing demands
- Ability to build and maintain effective working relationships
- Commitment to equity, diversity and inclusion
Requirement for the Role:
Essential:
- Professional qualification in relevant area e.g. accountancy, governance, risk, legal
- Extensive experience in a governance role within a charity or similar organisation
- Experience of working closely with trustees, directors, and senior leadership
- Extensive experience of minute taking
- Advanced IT skills in areas such as Word, PowerPoint, Teams, Zoom, Outlook
- Excellent organisational skills
- Excellent communication and stakeholder management skills
Desirable:
- ICSA or similar qualification
- Good understanding of Company Act requirements
Benefits:
25 days annual leave + bank holidays, a Group Flexible Retirement Plan and Life Assurance.
This role will be subject to a BASIC DBS check.
To Apply:
If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement. RBLI is an equal opportunities employer.
RBLI is an accredited Disability Confident Leader. We guarantee to interview disabled applicants who meet the minimum criteria for the role. If you consider yourself to have a disability and would like more information of how to apply for the above role under our disability confident scheme then please visit the RBLI website for more information.
* RBLI reserves the right to remove a vacancy at any time prior to the published closing date
NO AGENCIES
The client requests no contact from agencies or media sales.
Can you lead the management of our property portfolio, the delivery of cyclical and reinvestment works and our responsive repairs and voids service?
Our ambition as a homelessness charity and housing association is to end homelessness for good, we believe that a key step of reaching this aim is in providing quality housing. Our Housing Services teams work hard to ensure we can provide safe, comfortable and sustainable homes which give people the opportunity to rebuild their lives.
We currently have an exciting opportunity for a Head of Assets who will help us achieve that ambition.
In this role you will support the Director of Assets & Compliance to deliver our strategic objectives, including our statutory and regulatory obligations focusing on the safety of our clients, quality and value for money.
You will oversee Asset, Responsive Repairs and Portfolio teams providing motivational line management to Managers of these teams; supporting them in your key role to ensure the organisation makes sound investment and divestment decisions, implementing the asset management strategy and developing and implementing quality repairs, maintenance and voids standards.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a dynamic, customer centred and systematic Head of Service with experience of successfully delivering strategic asset management and responsive repairs and voids services.
You will have extensive experience of working at a Head of Service/senior management level ideally gained in the housing sector and will have the ability to work with a range of customers, colleagues and external key stakeholders. You will have experience of leading a large functional diverse team, have a solution focused approach and an interest in collaborative team working.
Above all else you’ll be strong leader with a track record of delivering and a talent for driving innovation, quality and customer satisfaction.
How to apply
To view the full job description please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.When you are ready click the Apply Now Button to submit your CV and Supporting Statement by 10 am on 20 May 2024
We will be reviewing applications on a rolling basis and may close this advert early.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Battersea is here for every dog and cat, and has been since 1860. Over our three sites, we have over 600 volunteers supporting our organisation in a variety of ways, such as our ever-popular animal welfare roles in the catteries and kennels, office duties in all areas of the organisation and they also represent us at public events. The Volunteering Team is responsible for the recruitment, training, and ongoing support of volunteers at Battersea, and further promoting our inclusive environment and ensuring that our volunteers are involved in all aspects of our work, are valued for their commitment, and recognised for the extraordinary things they do for us.
We are seeking a Volunteer Services Manager to provide leadership, guidance and development to this Volunteering Team and act as an ambassador for volunteering across all Battersea centres and externally. They will have overall responsibility for recruitment and development of volunteers, policies and processes relating to volunteer involvement, and lead in increasing the standard of the volunteering experience across the organisation and creating new opportunities, in all areas of our work.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion:
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th May 2024
Interview date(s): 8th - 9th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Are you an experienced and senior Governance professional ready to take on a new challenge? Could you become part of our team as our Head of Governance?
We have an exciting, newly created opportunity for an experienced Head of Governance to join RBL and support the development and implementation of a strong governance function.
As Head of Governance, you will be at the centre of advising, supporting and guiding our governance function which services our National Chair, Board of Trustees, Director General and Executive Board.
Reporting to the Chief of Staff, key responsibilities will include:
- Working to ensure our organisation complies with all its legal, constitutional and regulatory requirements
- Overseeing the Assistant Company Secretaries who service the Executive Board, Board of Trustees and its sub-Committees
- Building relationships with Committee Chairs and Executive Directors to ensure smooth running of committees
- Establishing metrics to support the progression of the governance function, and management of governance policy schedule
- Working with the Chief of Staff and Chief Finance Officer to ensure all statutory and regulatory governance, company, and charitable returns are made
- Providing advice on the role and constitution of Board of Trustees, and its relation to the Royal Charter, Committee Terms of Reference, Code of Governance and Scheme of Delegation
- Managing and delivering trustee elections, appointments and the induction of new trustees
What you will bring to the role:
- Understanding of working within a highly regulated environment
- An ability to question and challenge, whilst remaining objective, when delivering organisational priorities
- Ability to juggle competing demands, priorities and stakeholders, with excellent organisational and planning skills
- Strong communication and interpersonal skills, able to provide insight in a way that is clear, succinct and action orientated across a wide variety of audiences
- Demonstrable line management experience with a strong understanding of growing and developing teams to be high performing
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London, Haig House, Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues and partners but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Sunday 12th May 2024
Planned Interview Dates:
First Stage: 15th - 16th May 2024
Virtual
Second Stage: 22nd - 24th May 2024
Face to face at our London, Haig House hub
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Are you an experienced fundraising manager with a passion for wildlife, who can inspire support for a cause from a wide range of people and support colleagues in securing the funding they need?
Avon Wildlife Trust has exciting plans for nature’s recovery in the Bristol and Bath city region. We want to create and restore habitats, enable people to take action for wildlife, and secure more land for nature in our local area.
We are looking for a Head of Fundraising who can galvanise support for our work from funders and donors, develop a high-performing fundraising team, and support colleagues in developing fundable projects to restore habitats, engage people and bring wildlife back. If this is you, we look forward to hearing from you.
Overall Purpose of Job
To grow the Trust’s income to enable us to achieve our vision of restoring the abundance of wildlife throughout our area
Main Responsibilities
• Lead and develop the Trust’s fundraising, overseeing development of prospect pipelines and growing income year on year from membership, major donors, individual giving, legacies, corporate partnerships, grants and charitable trusts, ensuring that the Trust achieves its restricted and unrestricted income targets
• Inspire funding support for the Trust’s work through relationship-based fundraising with major donors, corporates and grant-making bodies
• Enable delivery colleagues to secure funding for their work, supporting the development of fundable projects and high quality bids and securing continuation funding
• Stimulate growth in individual giving from members and non-members through the development and implementation of an ambitious plan incorporating supporter development, recruitment and retention.
• Ensure fundraising systems are working effectively and all activity is compliant with the Trust’s policies, fundraising guidelines from regulators, and all relevant legislation, including Data Protection and Health and Safety.
• Manage an integrated functional team across fundraising, contribute to the direction and development of the Trust as a member of the leadership team and undertake other duties in line with the role as requested
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
Are you passionate about creating a safe and nurturing environment for learners to thrive? St. John's College is seeking an exceptional individual to join us as Assistant Head for Safeguarding and Learner Outcomes.
St John's College is now part of the national charity Ambitious about Autism. It makes a positive difference to the lives of over 50 autistic young people aged 16-25, many of whom also have learning disabilities.
As the Assistant Head, you will play a pivotal role in ensuring the safety and well-being of our students across both our College and Residential settings. With responsibility for safeguarding, you'll lead by example, championing best practices and ensuring that every student feels secure and supported throughout their academic journey.
This role covers our residential settings as well as the college. Therefore we welcome applicants with educational and/or residential experience.
But that's not all! You will also take the lead on creating a personalised learning experience for each and every student, linked to their Education Health Care Plan, and be the driving force behind our learners' successful transition to their next destination. Your dedication to understanding each student's unique needs will ensure that no one is left behind.
This role will also be instrumental in supporting our students as they navigate the exciting journey from education to their intended destinations. Whether it's further education, employment, or supported living, you'll provide the guidance and support needed to make their transition a smooth and successful one.
St John's is committed to the safeguarding and protection of young people, vulnerable adults and children. Employment will be subject to the receipt of two satisfactory professional references, an enhanced DBS and occupational health clearance.
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join our team and influence and develop our working practice.
Closing date- 13th May 2024
Visits to college- week commencing 7th May 2024
Interview date- 22nd May 2024
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
Safe Evolve, Early Intervention service is a new service commissioned by the London Borough of Ealing and represent an exciting partnership with the Anna Freud. The service offers brief evidence-based individual and group interventions to address mild to moderate wellbeing needs largely using cognitive behavioural therapy (CBT), trauma-informed and mentalization approaches. It consists of two teams: one a specialist schools outreach service and the second a community well-being team for children and families.
The Deputy Head of Service post will support the expansion and delivery of SAFE Evolve including direct interventions, consultation and training to professionals, as well as making sure that the clinicians operate at all times from an inclusive values base, which recognises and respects the diversity of Ealing and ensures all work is sensitive to the needs of a range of ethnic, cultural and religious groups, is gender sensitive, anti-discriminatory and values diversity.
This is an exciting opportunity to join one of our thriving Clinical Help offers in the Schools Division. Successful candidates will demonstrate extensive experience of clinical supervision, implementing interventions with children and young people in schools and confident communication skills to effectively liaise with external agencies and represent the Ealing Early Intervention Service at a high standard.
Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Please note: we cannot accept CVs or applications by email, therefore all candidates must register an account and apply online via our careers portal on the Anna Freud website where you will be able to view our range of staff benefits as well as helpful technical tips regarding our careers portal before proceeding to apply.
Location
Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Ealing site (Greenford Service Centre, Oldfield Lane South, Greenford UB6 9LB). The role is based in Ealing and while hybrid working is offered, face to face presence is a key part of the role.
Contract duration
Permanent
Closing date for applications
Midday (12pm), Tuesday 7 May 2024.
Notification of interview
Shortlisted applicants will be notified no later than Thursday 9 May 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Monday 13 May 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Head of Practice
Business Disability Forum (BDF) is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 570 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers and disabled employees.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
The Head of Practice leads on best practice and practice development across Business Disability Forum. This includes leading and overseeing the work of the Advice Service to support our members and Partners and acting as the primary referral point for complex queries, collating and sharing best practice from within our membership and the impact of BDF best practice advice. They will also lead the delivery of the BDF internal upskilling programme to ensure that all Member and Partner facing teams are at the forefront of best practice in delivering high quality advice and support.
They will also work closely with the Content Team to ensure that BDF’s resources reflect the latest best practice and with the Policy Team to ensure BDF’s advice and resources reflect the latest policy and research thinking and to maintain our position as thought leaders.
The requirement
- Experience of leading and managing experts on diversity and inclusion related situations and of motivating.
- A demonstrable track record of relationship building at a senior level leading to tangible results.
- Experience of providing consultancy, training and advice on disability related issues.
- Experience of presenting to senior management and the board.
- Experience of working in human resources, talent management, or organisation development to at least adviser level.
- High level of understanding and knowledge of the Equality Act 2010 and recent disability related case law in the UK and Globally.
- Knowledge of disability best practice, topical issues within disability rights and policy and a commitment to continuous professional development.
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 12 May 2024.
- First interviews are planned for the week commencing 20 & 21 May 2024.
- Second interviews are likely to take place in the week commencing TBC.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at bthe address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the buttton below.
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
Head of Programmes
Location: Lusaka, Zambia
Contract: Permanent, Full time
Deadline: 15 May 2024
Salary: Zambia - K 636,371 to 890,919 with excellent benefits
About WaterAid:
It's hard to believe that today millions of people across the world still don't have safe water and decent sanitation, resulting in immense suffering, disease and loss of productivity. WaterAid's vision is of a world where everyone has access to safe water and sanitation. By 2030, we want everyone everywhere to have clean water, sanitation and hygiene. We believe that sustainable development cannot be achieved without the attainment of rights to water, sanitation and hygiene for all.
About the Team:
Do you want to be part of the team that will make this change happen?
WaterAid is looking for an experienced individual to play a vital role in contributing towards our mission to transform lives with safe water, sanitation, and hygiene in poor and unserved communities. The position will be stationed in Lusaka, Zambia, with frequent travel to Field offices stationed in other districts in Zambia as well as periodic international travel.
About the Role:
Reporting to the Country Director, the Head of Programmes will provide strategic programme direction, managerial and programme leadership, and oversight on all aspects of strategy development, programme development and management in water, sanitation and hygiene including significant component of public health programmes and projects. S/he is responsible for strategic programme leadership of programmes, programme design, management, quality assurance and partner support. S/he will provide an oversight of the quality of the programmes that reflect adherence to global and WaterAid standards and donor guidelines, while fostering innovation to improve effectiveness and impact ensuring the delivery and overall success of WaterAid's Country Programme Strategy (2023-2028). The role enhances WaterAid's existing portfolio of programmes and partnerships, working closely with Policy and Advocacy and diverse expertise to design and showcase WaterAid's service delivery models, and innovation with the aim of influencing for wider and transformational change in support of WaterAid's vision and strategy.
The Head of Programmes is a member of the Senior Management Team. S/he will have a strong professional relationship with the Regional Programme Manager, based in the Regional Team to ensure that global standards on programme quality, planning, monitoring, evaluation, and assurance are applied in country programme. At the Country Programme level, the Head of Programmes will have a strong professional relationship with the Head of Advocacy and Policy, Head of Funding, Head of Finance and Senior Programme staff.
Specifically, the Head of Programmes, will be responsible for the following amongst others:
- Provide strategic programme direction for the design of the Country Programme strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programme interventions in line with the Country Strategy and WaterAid's regional and global strategic priorities.
- Collaborate closely with the health sector to empower them to prioritise Water, Sanitation and Hygiene (WASH) initiatives and embed hygiene practices as fundamental pillars of public health.
- Lead the execution of WaterAid's programmatic approaches that include Systems Strengthening Approach, Gender transformative WASH, Hygiene Behavioural-Centred Approach and Design methodologies, and Human rights-based approach (HRBA) into all aspects of WASH programming and operations.
- Lead the development and execution of strategic plans for WASH programming, ensuring alignment with the organisation's goals and priorities.
- Integrate Climate Resilient WASH principles into project design and implementation strategies to enhance the resilience of WASH systems and infrastructure to climate change impacts approach into all aspects of our work.
- Provide technical guidance and capacity building support to staff and partners on systems strengthening principles, methodologies, and best practice.
- Lead high-quality project design incorporating project management standards and Programme Monitoring, Evaluation and Reporting (PMER) methods, appropriate to project scope, context, and technical needs. Coordinate activity planning across various projects from multiple sectors, promoting programme integration and optimising implementation efficiency.
- Lead on planning and management of programme budgets and timely delivery of programmes that comply with both internal and external standards and contract terms, while also ensuring they deliver the best contributions to our strategic outcomes and the expectations of our national/ local partners and communities.
- Supervise programme managers and budget holders to ensure donor compliance and timely programme implementation. Inform management of team progress and performance. Manage team dynamics effectively and prioritise staff welfare.
- Play a key role in shaping strategic direction, decision making processes, and corporate governance. Uphold the WaterAid brand, while addressing development issues specific to Zambia and other management related issues. Contribute to expertise and insights to ensure effective leadership and alignment with organisational goals and values.
- Create conducive learning conditions, ensuring a safe environment for sharing of ideas and problem solving. Promote accountability, learning and knowledge management overseeing implementation of the PMER policy and facilitate cross-sectoral and cross-department learning.
- Coordinate with Head of Finance and IT and Head of People & Organisational Development to ensure appropriate project budgeting and efficient use and stewardship of project material and resources.
- In coordination with Country Director and the Head of Funding oversee the business development cycle to ensure development and submission to donors of quality proposals as per donor requirements.
- Oversee the identification, assessment and strengthening of appropriate partnerships and the appropriate application of partnership concepts, tools, and approaches.
- Ensure technical assistance and capacity strengthening for project teams and partners in project management standards and related PMER, business development and operational activities. Identify training opportunities, develop training curriculums, and deliver trainings.
- Encourage and promote empowering and collaborative leadership, effective management, and a culture of openness, innovation, and accountability in line with WaterAid's values.
- Provide guidance and tailor individual development plans through coaching. Conduct performance assessments for direct reports to evaluate performance and provide feedback. Contribute to project staffing plans and senior recruitment processes.
- Represent WaterAid in meetings with NGOs, Government Ministries, donor representatives and diplomatic missions, and other external partners.
- As a key member of the Senior Management Team contribute proactively to Country Programme management and organisational effectiveness
- Ensure highest standards of accountability through ensuring good communication and information sharing in line with WaterAid policies and procedures within and outside the organisation.
- Be aware of, understand and comply with the WaterAid Code of Conduct, Safeguarding Policy and all WaterAid Zambia policies and procedures.
To be successful, you'll need:
- Minimum of master's degree in WASH, Public Health, Engineering, Water Resources Management, Environmental Sciences, development Studies or relevant discipline.
- At least 10 years of progressive managerial experience at senior levels, with strong relationship management skills. Ability to relate to people at all levels, both internally and externally.
- At least 5 years of demonstrated experience in strengthening elements of WASH systems with an understanding of WASH interaction with other systems such as health, climate change, education, and economic development.
- Experience of project and programme management and programme cycle management, with significant financial and budget management responsibility
- Proven experience of leading, developing and implementing a WASH strategy.
- Strategic and operational planning experience, experience in developing country and programme strategies and multi-sectoral development programmes.
- Experience in Developing project / programme proposals for raising resources from institutional donors.
- Experience of managing and building high performing team.
How to Apply:
If you are interested in the position and have the right skills and attributes, send your detailed CV and letter of interest before 12:00PM on 15 May 2024, to using Head of Programmes as the subject of the email. Please click "Apply" to see full job description.
Please provide details of at least three relevant references and clearly indicate details of your current remuneration package.
Please note: to apply for this role you must be able to demonstrate your eligibility to work in Zambia.
Only candidates shortlisted for interviewing will be contacted within two weeks of the closing date for applications.
Our People Promise
We're looking for people who share a commitment to our vision. We're looking for people with an appreciation and respect for different people and ideas, and the energy and expertise to help tackle the most important challenges. In return, you can expect to get inspiration from the change you help make happen, a sense of belonging and the feeling of being part of a global community. You will also experience stimulation and fulfilment, the chance to grow, and space to be yourself at your best. This is our pledge to you.
Safeguarding:
WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate preemployment references and checks to ensure high standards are maintained.
Equal opportunities:
WaterAid is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly encourage applications from women who are underrepresented at this level in the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Blackburn & Darwen Youth Zone:
Blackburn & Darwen Youth Zone is a 21st century youth hub located at the heart of Blackburn and a dedicated site in Darwen, open to young people aged 5 to 25 years old, aiming to change the prospects offered to young people in the area. Our vision is to be at the heart of the community, collaborating to create a more cohesive and prosperous Blackburn and Darwen.
We are one of the leading youth organisations in Blackburn, with a membership of over 5000 young people. We are open 7 days a week, 52 weeks of a year and offer over 40 different activities and opportunities in our open-access youth club.
Context of Role:
Our Head of Young People's Services is a critical, strategic and operational role within Blackburn and Darwen Youth Zone. As a supporting member of the Senior Leadership Team (SLT), you will work closely with the Director of Operations, CEO and the Director of Finance to ensure the charity delivers its vision and strategic objectives. This includes strategies for sustaining and overseeing the ongoing transformation of Blackburn and Darwen Youth Zones' operational business plan and its operational processes and infrastructure. Your leadership skills will play a crucial role (in conjunction with the leadership team) in establishing a platform and environment for growth by creating a best-in-class, people-first, employee-of-choice that changes the prospect of local children and young people (aged 5 to 25 years). You must be abreast of new opportunities (sourced independently and through your colleagues) and advise the leadership team and board on all Universal and Targeted Service operational matters, including its performance, risk, forecast/trajectories, and the general state of play.
You will need to show exceptional skills and the ability to meet KPI’s relating to (but, not limited to) leadership skills, the ability to design and deliver organisational operational plans, risk management, departmental budget management, stakeholder relations and organisational safeguarding responsibility.
We have big plans for the Youth Zone and this is an exciting time to join us. We would expect the right candidate for this role to be open to new opportunities and there is a strong line of progression within the charity for the right person.
The client requests no contact from agencies or media sales.
Head of Wellbeing and Grants – The Solicitors’ Charity
We’re looking for a Head of Wellbeing and Grants to provide collaborative leadership to the Wellbeing and Grants Team and its operations, which are the centre of the Charity’s core charitable activities. As well as running a personal caseload, you’ll work with the team to develop a systematic approach/methodology to case management practice and review, rooted in case management best practice.
Salary c£56,500 to c£63,500 rising to c£57,500 to £64,500 after a 6-month probationary period. The point on these salary ranges at which you will be paid is dependent on your location.
Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London. Most staff work from home, though we also have an office in southwest London (SW12).
The Head of Wellbeing and Grants role
We have recently agreed our strategy for 2024-2026 and one of the focus areas will be, with the CEO and others, to ensure the successful implementation of the 3-year Strategy, focussing on the Wellbeing and Grants aspects of the strategic aims.
As holder of this senior role, you will lead in collaboratively designing and implementing a consistent methodology for, and systematic approach to, new and existing clients contacting the Charity. You’ll also ensure that the tools and technology used to do this are in place, used consistently and reviewed regularly. As well as management oversight of the Wellbeing and Grants Team, you will also hold a personal caseload and be expected to support Case Managers with particularly challenging cases.
We’re looking for someone with at least 10 years’ experience in casework practice in a client support or advice setting dealing with conversations with people with complex needs and sometimes in distress. And with at least 3-5 years’ experience in leading/managing a client support function like casework or grants/awards team.
Other key demonstrable skills and experience include having completed other relevant qualifications/training and courses in the sphere of advice and support work e.g. counselling, case management practice, therapeutic approaches et al.
Why should you join us at The Solicitors’ Charity?
We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.
Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.
To apply:
i) please send a concise CV (2-3 pages) plus
ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the address given in HOW TO APPLY
Deadline: Noon on Weds 15th May 2024.
Please also address any questions to this email account.
Initial interviews: 24th May 2024 (tbc).
These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.
Head to Toe, the charity of Cambridgeshire and Peterborough NHS Foundation Trust (CPFT), has been awarded a 3-year grant to support patients receiving end of life care. This is a partnership between Head to Toe, CPFT voluntary services, NHS community nursing teams, and charity end of life volunteering specialists, the Anne Robson Trust.
Working alongside healthcare services, you will co-ordinate a group of compassionate, dedicated volunteers, who will support members of their local community in the last months of life, providing company, comfort and companionship to patients across Cambridgeshire and Peterborough.
You may have experience in similar projects, or come from a clinical background, but will understand and champion the role of volunteers in enhancing NHS services and patient experiences. You will be passionate about this type of work, and understand the importance of helping people to have a 'good' death.
The successful candidate will need experience within volunteer administration in addition to excellent organisational, communication and networking skills. Bespoke training will be provided by the Anne Robson Trust, as well as ongoing support to help the post-holder recruit and train volunteers.
The Butterfly Volunteer Coordinator will be responsible for the development, implementation, and scale of the Community Butterfly Volunteer Service, which can bring huge benefits to patients, staff, volunteers, and our local communities. You will have day to day responsibility for the recruitment, interview, selection, training and management of Butterfly Volunteers.
The post requires a flexible approach with hybrid working, with travel across the region, attending in-person meetings and events. Due to the nature of volunteer recruitment this will include occasional evening and weekend work.
This project will be supporting patients and their families on their journey through end of life care, and will require compassion, dedication and an ability to navigate difficult situations sensitively.
The client requests no contact from agencies or media sales.
This senior role will manage and oversee OTR’s Wellbeing services, which include our listening support and counselling offerings for young people in the community and at schools, colleges, and universities across BaNES, and will also include our new social prescribing service.
The post holder will be part of OTR’s senior management team (SMT), working closely with the Head of Voice Services and Head of Resources as well as the CEO to actively oversee the growth and development of the organisation, and delivery of our strategy.
This is the role for you if you
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have experience of managing counselling or other related services
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are a great people manager with a strategic mindset
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are passionate about what OTR exists to achieve.
If you can’t tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply or get in touch with us for an informal chat to discuss how your personal or professional experience and skills could be transferred into this role.
The client requests no contact from agencies or media sales.